: This course supports aspiring supervisors and organizations preparing employees to transition from individual contributor roles into supervisory positions. Through a self?paced, interactive format, learners explore the core responsibilities of supervision, foundational management principles, and the essential skills required to effectively lead teams, manage performance, and collaborate with upper management.
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Lesson 1
Module 1: Transitioning from Individual Contributor to Supervisor
Module 2: The Role of the Supervisor
Roles, Responsibilities, and Span of Control
Organizational Structures
Module 3: Emotional Intelligence and Supervisory Effectiveness
Module 4: Core Supervisory Skills
Time and Priority Management
Communication and Active Listening
Organizing Work and Setting SMART Goals
Module 5: Relationship Management and Conflict Resolution
Module 6: Guiding Work and Performance Management
Feedback and Performance Support
Module 7: Managing Up and Working with Senior Leadership
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