: EnglishShort Description
: This Dining Room & Banquet Management course is ideal for a student that wants to move into hospitality management. Its emphasis is on the service aspects of a business that will distinguish an outstanding dining experience. The course includes the history of dining room and banquet service, the proper techniques of service, sanitation requirements, and important merchandising concepts. In addition, information about reservations, priority seating, and reservations systems is also included.
After completing this course, you should be able to:
• Define principles for dining service, sanitation, and presentation
• Identify guidelines and various styles of serving
• Comprehend training and managing needs of service personnel
• Identify the steps for managing the dining experience for guests
• Comprehend the principles for banquet business managementInstructor Description
: This class supported by an Educational Mentor. Educational mentors have worked or are working in the subject they mentor. Educational Mentors review student work, student progress, and interact with students as needed. They respond to any questions or concerns you might have, as well as encouraging and motivating you to succeed.
The following textbook will be provided to each student upon registration:
• Dining Room and Banquet Management by Anthony J. Strianese and Pamela P. Strianese
Broadband or high-speed internet access is required. Broadband includes DSL, cable, and wireless connections.
1 GB RAM minimum recommended
Windows XP, Vista or 7
Mac OS X 10 or higher
MUST have Microsoft Window Operating Systems over Bootcamp (Bootcamp is a free download from Apple''s website)
Google Chrome is the best browser for this course
Cookies MUST be enabled
Pop-ups MUST be allowed (Pop-up Blocker disabled)
Kindle Reader App is needed for many courses (No special equipment needed. This can be downloaded onto your computer.)
Adobe PDF Reader
Adobe Flash Player
Adobe Acrobat Reader, Apple Quicktime, Windows Media Player, &/or Real Player
PowerPoint Viewer (Use this if you don''t have PowerPoint)