: Hospitals today face major challenges. Health insurers are demanding lower prices. Patients are demanding an improvement in their quality of care. Our Lean Six Sigma for Hospitals course applies Lean Six Sigma principles to patient flow, data management, and statistics. The result is a faster, better, and more profitable hospital. Students will learn how to locate opportunities for improvement and apply Lean Six Sigma concepts to quickly improve hospital operations, quality of care, and reduce costs.
: This class is an independent-study course. Students will have all the resources needed to successfully complete the course within the online material. A student helpdesk is available for technical support during the course enrollment.
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Lesson 1
Module 1: Steps to a Faster & Safer Hospital
Introduces Lean Six Sigma principles in healthcare, focusing on improving patient safety, reducing errors, enhancing patient flow, and achieving operational excellence. Learners explore value?stream mapping, door?to?balloon time improvements, and action planning within hospital settings.
Module 2: Reducing Defects & Waste
Examines how Lean Six Sigma reduces defects, waste, and costs in healthcare systems. Topics include process improvement, redesign strategies, profitability, and applying manufacturing and service?based improvement models to hospital operations.
Module 3: Sustaining Improvement Through Data
Focuses on building reliable data collection and analysis systems to sustain improvement initiatives. Learners cover mistake?proof data collection, organizing data in Excel, using PivotTables, creating process flowcharts, and developing control plans to maintain results.
Module 4: Tools for Implementing Lean Six Sigma
Covers advanced Lean Six Sigma tools for effective implementation, including prioritizing improvement efforts, SIPOC analysis, proportion testing, managing crises, and balancing competing goals among healthcare stakeholders.
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