: EnglishShort Description
: One of the most difficult tasks for a manager is how to handle employee performance. Learners in this course are given a series of video-based scenarios and asked to consider how they would handle the challenges presented for the most optimal results.
Learners will encounter six scenarios:
• Performance Issues
• A Question of Distraction
• The Moonlighter
• A Missed Deadline
• Missing the Mark? (A Pilot Program)
• Progressive Discipline
Upon completion, learners are given a summary of what they've learned for quick reference while at work.Instructor Description
: This course has a "Mentor Expert" helpdesk feature. Learners have the ability to submit questions directly to an expert in the field you are studying.Certification
This course does not require any additional purchases of supplementary materials.