Language: English
Short Description: This certification course is ideal for entry-level professionals pursuing a career as an ophthalmic assistant. It’s also recommended for assistants who want to enhance their skills and knowledge in medical office administration. During this program, you’ll learn steps of collecting data, supervising patients, administrating treatments and tests, and assisting ophthalmologists in day-to-day administrative tasks.
You’ll also gain in-depth knowledge of ophthalmic technology, paramedical training, and administrative management. The course also offers an overview of physiology, anatomy, optics, the microbiology of the eye, and pharmacology.
After completing this course, you’ll be proficient in the following areas and skills:
• Understanding the tasks of an administrative assistant in a medical office
• Professional communication in the medical office
• Managing health information and records according to privacy policies
• Completing necessary billing and coding to process insurance forms
• The science behind contact lenses & the visual field
• Identifying ocular injuries & eye disorders
• Understanding ocular surgical techniques
• Special procedures & community programs involving visually-impaired individuals
• Expanded roles in eye care delivery
Get certified!
After the successful completion of this training program, you’ll receive vouchers to sit for a certification exam conducted by the NHA. It will enhance your worth in the job market and provide credibility to your skills during the recruitment period.
Instructor Description: This class supported by an Educational Mentor. Educational mentors have worked or are working in the subject they mentor. Educational Mentors review student work, student progress, and interacts with student as needed. They respond to any questions or concerns you might have, as well as encouraging and motivating you to succeed.
Certification: Upon successful completion of our Ophthalmic Assistant course, students will be prepared for an entry-level position as an Ophthalmic Assistant and will be prepared to become a Certified Ophthalmic Assistant Certification (COA-A3). To qualify for the COA-A3 Certification Exam students must complete the included Ophthalmic Medical Assisting Independent Study Course - AAO (Text & Exam) and pass the included exam with an 80% or higher score. Students that do not pass the exam will be given a second attempt for free. Once passed, students will receive a letter of successful completion that must be submitted to JCAHPO as proof of eligibility for the COA-A3.
Upon successful completion of our Medical Administrative Assistant course, students will be prepared to sit for the NHA's Certified Medical Administrative Assistant (CMAA) certification exam. As a Certified Medical Administrative Assistant (also called a Medical Office Secretary or Medical Office Assistant), you’ll keep healthcare offices running efficiently and effectively. This is a highly-rewarding profession - and not only monetarily. Medical assistants are often the first to greet and help patients, and can help set the stage for a patient’s experience.
Each state may have additional licensing requirements, be sure to research your states requirements for employment by visiting your states occupation board.
Requirements
All required reference materials are provided with this program. Technical requirements:
Internet Connection
• Broadband or High-Speed (DSL, Cable, Wireless)
Hardware Requirements
• Processor - 2GHz Processor or Higher
• Memory - 1 GB RAM Minimum Recommended
Software Requirements
• Operating Systems - Windows 7, 8 or 10; Mac OS x 10 or higher
• Microsoft Office 2007, 2010 or 2013 or a Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
• Internet Browsers - Google Chrome is highly recommended
• Cookies MUST be enabled
• Pop-ups MUST be allowed (Pop-up Blocker disabled)
• Adobe PDF Reader
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Lesson 1
Medical Office Assistant Module 1
Professional and Career Responsibilities
• Customer Service
• Employment Opportunities
• Job Responsibilities
• Understanding Emotional Work-Related Problems
• Professionalism
• Licensure
• Certification
• Health Care Reform
• History of Health Care
• Changes in Health Care
• Today’s Health Care Delivery System
• Medical Practice Setting
• Physician Specialist
Medical Office Assistant Module 2
Ethics and Communications
• Medical Ethics
• Medical Etiquette
• HIPAA 1996
• Confidentiality
• Medical Professional Liability
• Criminal and Civil Law
• Litigation Prevention
• Essential Communication
• Methods of Communication
• Professional Communication
Medical Office Assistant Module 3
Reception and Telephone Procedures
• Office Receptionist
• Opening the Medical Office
• Processing Patients
• Office Safety and Emergency Preparedness
• Closing the Medical Office
• Telephone Communication
• Telephone Equipment & Services
• Telephone Policies & Procedures
• Telephone Reference Aids
Medical Office Assistant Module 4
Appointments and Filing Procedures
• Scheduling Appointments
• Scheduling Tips & Types of Appointments
• Appointment Reminder Systems
• Appointment Reference Sheet
• Commercial Filing Systems
• Electronic Filing Systems
• Paper-Based Filing System
• Filing Equipment, Supplies, & Their Uses
• Charge-Out & Control Systems
• Filing Documents in Patient Records
• Record Retention & Storage
• Destroying Documents
Medical Office Assistant Module 5
Medical, Drug, and Prescription Records
• Patients’ Medical Records
• Medical Record Systems
• Recordkeeping
• Documentation Guidelines
• Correcting a Medical Record
• Audit of Medical Records
• History of Drug Laws
• Drug Names & References
• Understanding Prescriptions
• Control & Storage of Drugs
Medical Office Assistant Module 6
Written Communication
• Letter Standards, Styles & Components
• Composing Letters
• Corrections in Business Correspondence
• Envelope Enclosures
• Medical Transcription
• Processing Mail
• Electronic Correspondence
• Supplies & Equipment
• Handling Incoming & Outgoing Mail
• Managing Office Mail
• Electronic Mail
Medical Office Assistant Module 7
Banking
• Revenue Cycle
• Fee Schedules
• Patient Billing
• Receiving Insurance Payment
• History of Credit
• Credit & Collection Laws
• Checks & Bank Deposits
• Checkbook Management
• Bank Statements
Medical Office Assistant Module 8
Bookkeeping and Coding
• Patient Accounts
• Daysheet
• Accounts Receivable Control
• Cash Funds
• Procedure Coding
• Coding Terminology
• Diagnostic Coding Using ICD-10-CM
• ICD-10-CM Codebook
• Chapter-Specific Coding Guidelines
Medical Office Assistant Module 9
Health Insurance Systems and Office Responsibilities
• Third-Party Payers
• Insurance Plans & Programs
• Handling Insurance Claims
• Claims Submission & Time Limits
• Office Guidebooks
• Employer Responsibilities
• Facility Oversight
• Office Supplies
• Business Travel
Medical Office Assistant Module 10
Financial Management
• Managing the Office
• Medical Practices
• Computerized Financial Management
• Analyzing Practice Productivity
• Accounts Payable
• Payroll
• Seeking a Position as an Administrative Medical Assistant
Ophthalmic Assistant Module 1
Basic Sciences
• Anatomy of the Eye
• Visual Pathway
• Ocular Muscles
• Physiology of the Eye
• Alignment of the Eyes
• Intraocular Pressure
• Color Vision
• Physical Optics
• Geometric Optics
• Spherical and Chromatic Aberrations
• Pharmacology
• Prescription Writing
Ophthalmic Assistant Module 2
Clinical Practice
• Microbiology
• Bacteria and Viruses
• Office Efficiency and Public Relations
• Dealing with Patients
• Scheduling Appointments
• History of Present Illness
• Family History
• Preliminary Examination
• Measurement of Glasses
• Ophthalmoscopy
Ophthalmic Assistant Module 3
Visual Function, Equipment, and Spectacles
• Aspects of Vision Loss
• Aspects of Visual Functions
• Ophthalmic Equipment
• Assessing Corneas
• Determining Tear Flow
• Refractive Errors
• Refractometry
• History of Spectacles
• The Frame
• Single Lenses and Monocles
Ophthalmic Assistant Module 4
Rigid and Soft Contact Lenses
• History of Glasses
• Types of Lenses
• Care of Glasses
• Rigid Contact Lens
• Optics, Terminology, and Designs
• History of Hydrophilic Lenses
• Inventory vs. Diagnostic Lenses
• Abnormal Symptoms and Signs
• Role of Corneal Topography
Ophthalmic Assistant Module 5
Visual Fields
• Dry Eyes
• The Tear Film
• Role of Blinking
• Tear Physiology
• Managing a Contact Lens Practice
• Staff Development
• Patient Management
• Perimeters
• Normal Visual Field
• Automated Visual Field Testing
• Differences Between Manual and Automated Perimeters
Ophthalmic Assistant Module 6
Clinical Eye Problems
• Ocular Injuries
• Contusions
• Penetrations
• Lacerations
• Ocular Emergencies
• Temporal Arteritis
• Common Eye Disorders
• Cornea, Eyelids, Conjunctiva
• Common Retinal Disorders
• Foreign Body in the Eye
Ophthalmic Assistant Module 7
Common Eye Problems
• Congenital Glaucoma
• Primary and Secondary Glaucoma
• Classification of Uveitis
• Treatment of Uveitis
• Examination of a Newborn and Child
• Instillation of Eyedrops
• Maintenance of Ophthalmic Equipment and Instruments
• Applanation Tonometer
• Noncontact Tonometer
Ophthalmic Assistant Module 8
Surgical Techniques
• Aseptic Technique
• Minor Office Surgery
• The Operative Patient
• Eye Surgery
• Highlights of Ocular Surgery
• Surgical Correction of Presbyopia
• Surgical Corrective Procedures
Ophthalmic Assistant Module 9
Types of Surgery
• Assisting the Surgeon
• Care and Handling of Surgical Instruments
• Lasers in Ophthalmology
• Pumping and Spontaneous Emission
• Safety in the Laser Clinic
• Ambulatory Surgery
• Preparation for Admission
• Refractive Surgery
Ophthalmic Assistant Module 10
Disorders and Ocular Imaging
• Corneal Collagen Crosslinking in the Management of Ectatic Diseases
• Technique of CXL
• Clinical Outcomes of CXL
• Wavefront Aberrations and Custom Ablation
• Optical Coherence Tomography
• Progression Analysis
• Vitreomacular Traction
• Computerized Corneal Topography
• Clinical Uses
• Keratoconus
Ophthalmic Assistant Module 11
Imaging and Special Procedures
• Specular Microscopy
• Diagnostic Ultrasound
• Ultrasound Biomicroscopy
• Ocular Motility, Binocular Vision, and Strabismus
• Treatment of Strabismus
• Ophthalmic Photography
• Digital Imaging
• Goniography
• Video Recording
Ophthalmic Assistant Module 12
Visual Aids and Community Ocular Programs
• Visual Aids for the Partially Sighted
• Optical Aids
• Types of Magnifying Devices
• Blind Persons in the Modern World
• Partial Sight and Blindness
• Art and the Eye
• Reading Problems in Children
• Role of Brain and Eye Dominance
Ophthalmic Assistant Module 13
Eye Care Deliveries
• Cardiopulmonary Resuscitation
• Computers in Ophthalmic Practice
• Computer Components
• Computer Tasks
• Allied Health Personnel in Ophthalmology
• The Certification Process of Ophthalmic Medical Personnel
• Ophthalmology Ethics
Ophthalmic Assistant Module 14
Role of Assistants in Eye Care
• Ophthalmic Allied Health Personnel
• Defining Scope of Practice
• Privacy Practices
• Testing and Certification of Ophthalmic Skills
• The Development of Ophthalmic Assistants in North America
• Ophthalmic Assisting in the International Community
• Common Eye Diseases and Disorders
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