: Almost everything that happens in the workplace requires some form of communication. Frontline managers have to communicate with the workers they supervise, with their colleagues in management, and with their bosses in the executive suite. Being able to communicate clearly and effectively is a vital skill for any frontline manager. This course provides a brief introduction to communication theory, but the main emphasis is on practical approaches to communicating in the workplace. Topics include verbal and nonverbal communication; how to develop a clear message; how to tailor your message to suit your purpose; how to communicate down, to the workers who report directly to you; and how to communicate up, to your bosses in senior management.
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Lesson 1
Define work-life balance and discuss its importance
Identify the major sources of work-life balance conflict
Identify your personal work-life priorities and goals
Identify strategies for reducing screen time
Assess the effectiveness of different ways to reduce stress
Consider various strategies for managing stress and avoiding burnout
Explain why it is important to say "no" to some opportunities
Identify strategies to achieve balance, including balancing by week, over a year, and via a short career
Describe ways companies can support employees in pursuit of work-life balance
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