: EnglishShort Description
: Managing business has become both a science and an art. New managers constantly face challenges that they have never encountered before. Learners in this course are given a series of video-based scenarios and asked to consider how they would handle the challenges presented for the most optimal results.
Learners will encounter six scenarios:
• A Tough Decision
• A Question of Transparency
• Conflict With a Customer
• Work-Life Balance
• 360 Degree Feedback
• Handling Difficult Change
Upon completion, learners are given a summary of what they've learned for quick reference while at work.Instructor Description
: This course has a "Mentor Expert" helpdesk feature. Learners have the ability to submit questions directly to an expert in the field you are studying.Certification
This course does not require any additional purchases of supplementary materials.